Registration Open
Online Hospital Management Training
Free Registration Open! Click here
📌 Registration Offer only: 01-Nov-2025
📌 Mode: Online and Offline (Flexible Learning)
📌 Certificate: E-Certificate of Completion will be provided
Certificate
Course Syllabus
Module 1: Nursing Management
Fundamentals of Nursing
Administration, Roles & responsibilities of Nursing Managers, Leadership
& team building in nursing, Ethical and legal issues in nursing
administration, Human Resource Management in Nursing, Duty rosters &
manpower planning, Staff motivation & retention strategies ,Training &
continuing nursing education (CNE), Clinical & Non-Clinical Operations, Patient
care coordination, Bed management & resource allocation, Nursing audit and
documentation practices, Communication & Conflict Resolution, Interpersonal
communication, Handling grievances, Crisis management in nursing services
Module 2: Operation &
Hospital Administration
Hospital Operations Management, Overview
of hospital departments, Front office, admission & discharge process, Operation
Theatre (OT) management, ICU and Emergency services management, Support
Services, Housekeeping, Laundry, Dietary & Security services, Biomedical
waste management (BMWM), Equipment & biomedical maintenance, Finance &
Cost Management, Budgeting & cost control in hospital services, Revenue
cycle management (Billing, Insurance, TPA)
Module 3: Medical Records
Department (MRD)
Introduction to MRD, Purpose
& scope of medical records, Structure & organization of MRD, Medical
Records Management, Patient identification systems, Inpatient, outpatient,
emergency records, Storage, preservation & retrieval of records, Legal
& Ethical Aspects, Confidentiality & data privacy (HIPAA basics /
Indian norms), Medico-legal case documentation, Death records, birth records,
discharge summaries, ICD Coding & Statistics, Basics of ICD-10 / ICD-11
coding, Disease and procedure coding, Hospital statistics: morbidity &
mortality reports, Digital Health Records (EHR/HMIS), Electronic health records
(EHR) overview, Hospital Information Systems (HIS), NABH/JCI requirements for
MRD
Module 4: Quality Management
in Healthcare
Introduction to Healthcare
Quality, Concepts of quality in healthcare, Quality assurance (QA) vs Quality
improvement (QI), Patient safety & risk management, Quality Tools &
Methods, 5S, Kaizen, PDCA cycle, Root Cause Analysis (RCA) & Failure Mode
Effect Analysis (FMEA), Accreditation & Standards, NABH standards &
implementation, ISO standards in healthcare, JCI accreditation overview, Monitoring
& Evaluation, Key Performance Indicators (KPI) in hospitals, Clinical
audits & nursing audits, Patient satisfaction surveys
Module 5: Practical Training
& Project Work
Case studies in nursing
administration, MRD & quality, Hands-on training in hospital operations
& records management, Quality improvement project (mini project
presentation)
Module 1:
Nursing Management
%20monitoring,%20take.jpg)
